Support
We're here to help.
Need a hand with Osiris? Email us and we'll get back to you as soon as we can, typically within two business days.
Contact
Email: support@osiris.video
To help us resolve things quickly, please include:
- The device and OS version you're using (e.g., iPad, iPadOS 26).
- The app version (found on the App Store listing).
- A short description of what happened and what you expected.
Common questions
How do I join a stream? Open the invite link you were sent, or enter your invite code in the app. Once the operator approves you, the live feed appears automatically.
How do I delete my account? In the app, open Settings → Account → Delete Account and confirm. This permanently removes your account and data.
The video froze or went black. Make sure you have a stable internet connection. The app reconnects on its own; if it doesn't recover, leave and rejoin the stream.
Privacy
For details on how we handle your data, see our Privacy Policy.