Support

We're here to help.

Need a hand with Osiris? Email us and we'll get back to you as soon as we can, typically within two business days.

Contact

Email: support@osiris.video

To help us resolve things quickly, please include:

Common questions

How do I join a stream? Open the invite link you were sent, or enter your invite code in the app. Once the operator approves you, the live feed appears automatically.

How do I delete my account? In the app, open Settings → Account → Delete Account and confirm. This permanently removes your account and data.

The video froze or went black. Make sure you have a stable internet connection. The app reconnects on its own; if it doesn't recover, leave and rejoin the stream.

Privacy

For details on how we handle your data, see our Privacy Policy.